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What items cannot be sent

Ensuring safety is our top priority. It's crucial to familiarize yourself with the terms and conditions of your shipment, particularly regarding prohibited and restricted items. By doing so, you'll ensure that your shipment complies with our regulations, allowing it to reach its destination on time. Additionally, this knowledge can help you avoid unnecessary legal complications.

Why don't we accept dangerous goods?

Airplane

Our Express Parcel are all carryied by cargo or passenger flight. Dangerous Goods are items that may endanger the safety of an aircraft or persons on board the aircraft. Dangerous Goods are also known as restricted articles, hazardous materials and dangerous cargo. Many common items found in your household can be considered dangerous goods for the purpose of air transport. 

Prohibited & Strictted Items:

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Prohibited items

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No Protection items

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The following items (or any item similar in description or content)

They are Prohibited items.

can not be carried on our express service.

Any person sending such an item may be subject to their order being cancelled without notice:


Aerosol
Aftershaves
Air Bag
Alcoholic Beverages

All Species listed in CITES
Ammunition
Animals of any form (alive or dead)
Any Item Containing Petrol (Liquid, Gas Or Fumes)
Aromatherapy Oil
Batteries
Biological Samples
Canoes / Kayaks
Car Panel
Cash, Credit Cards, Debit Cards
Chainsaw
Cheques
Christmas Crackers
Concrete
Counterfeit Currency
Credit/Debit/Cash Cards
Dangerous Goods
Driving Licence
Drugs (including prescription)

Dry ice

Engines
Filth
Fire Extinguisher
Fish (live or dead)
Food Items (Perishable Goods)
Fragrance
Gearbox
Gun
Hazardous Goods
Human Remains
Infectious substances
Ingestible Items
Item Described As "Unknown"
Jewellery
Juice
Knives

Lighter
Lights/Lighting/Lamps/Chandeliers
Liquids/Creams/Oils

Lithium batteries
Lottery Tickets
Mattresses
Meat
Medical Equipment
Milk Powder (restricted in China)
Minerals
Mobile Phone
Money/Cash/Currency
Nail Varnish
Oil
Paint
Paintings/Canvas Prints
Passport
Perfumes
Perishable Good
Plant
Printer Toner
Protein/Health Shakes
Replica Weapons

Rice
Seatbelt Tensioner
Sharp Instruments - E.G. Knives Scissors And Axes.
Slush Syrup
Steering Wheel
Tickets
Tobacco And Tobacco Products
Vehicle Bonnet
Vehicle Bumper
Vehicle Door
Water
Weapons
Window
Windscreen

Special Provisions:
Electronic Item Parcel Protection value for damages is 20,000yen, up to 100,000yen for lost items.
Banjo/Guitar/Cello/Violin - maximum Parcel Protection value for damages is 20,000yen , up to 100,000yen for lost items. Musical instruments must be sent in a hard case.

 


No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on our service.

Any person sending such an item does so at their own risk:

Amber
Antique
Bottles
Bulbs
Ceramics/Figures/Figurines
China/Porcelain
Clock
Coffee Machines
Computer Monitor/Imac
Crockery/Pots/Pottery
Crystal
Delicate Items
Diamonds
Fiberglass
Fish Tank
Fishing Rods
Fragile Items (all)
Framed Painting/Photograph
Gems or gemstones
Glass/Glassware
Hamper
Lampshades
Lenses
Marble
Microscope
Microwave
Mirror
Ornament
Over Head Projector
Pewter Figures
Picture Frames
Poster
Precious Metals (Gold/Silver/Platinum Etc.)
Print
Projector
Real Fur
Resin
Scanner
Sewing/Knitting Machine
Shower Screen
SIM Cards
Stoneware
Suitcases/ Flightcases (Not acceptable as packaging)
Television
Tiles
Torches
Turntables
Vase
Watch

Following Items requiring more information:
The following items (or any item similar in description or content) can only be carried if the description is altered by the customer prior to completing their order.

Any person sending such an item may be subject to their ordering being cancelled without notice and does so at their own risk potentially negating any parcel protection:

Car Part
Food
Gift
Household Goods
Souvenir
Snacks
Personal Item

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